Performance Management: 08 May 2024

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About Course

This learning programme is intended for all persons who need to be equipped with the knowledge and skills required to conduct Performance Management as part of their duties.

This programme is run over 1 day on 08 May 2024 and is virtually facilitated.

Important to note: These dates may change should there not be a minimum of 5 students registered for this specific date.

What will I learn?

The learner successfully completing this course will be able to:

  • Understand the fundamentals, importance and purpose of Performance Management
  • Determine when to implement a Performance Improvement Plan verses conducting a coaching and/or training intervention
  • Identify when non-performance is due to lack of skill or a lack of will; and what steps to be taken in each instance
  • Understand the procedural guidelines and how to action against them
  • Implement and execute the required action within the different stages of performance improvement
  • Understand what an incapacity enquiry related to performance is based on; and what steps to be followed in such instances
  • Understand the steps and guidelines to follow for probationary employees who demonstrate performance issues
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Course Content

Welcome to Performance Management Training
Welcome, and thank you for choosing Surgo Learning Academy where together, we ignite the potential within you.​ This module will prepare you for what to expect with your online facilitated course.

  • Orientation

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