About Course
Rise Learning Academy’s Leadership Foundation Programme consisting of the following modules:
- Call Centre Fundamentals
- Emotional Intelligence
- Communication
- Leadership
- Coaching
- Stress and Time Management
Course Content
Call Centre Fundamentals
-
Mod 1: Call Centre Fundamentals
00:00 -
Call Centre Fundamentals (LFP-M)
Emotional Intelligence
Communication Skills
Leadership Skills
Coaching Skills
Stress Management
Time Management
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