Change Management: April 2024

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About Course

This learning programme is intended for all persons who need to formulate recommendations for a change process, recognise areas in need of change, make recommendations, and implement change in a team, department, or division.

This programme is run over 4 days and is virtually facilitated on the following dates:

16 and 17 April 2024
29 and 30 April 2024

Important to note: The dates may change should there not be a minimum of 5 students registered for this specific date.

Programme entry-level requirements:
Communication at NQF Level 4, Mathematical Literacy at NQF Level 4, Computer Literacy at NQF Level 4.

This is a SETA Accredited course consisting of 2 Unit Standards:

US 252021: Formulate recommendations for a change process: NQF 5 with 8 credits consisting of the following modules:

  • Module 1: Understand the Need for Change
  • Module 2: Analyse an Area Requiring the Implementation of a Change Process
  • Module 3: Select a Model for Implementing a Change Management Process
  • Module 4: Formulate Recommendations on Implementing the Change Process


US 15214: Recognise areas in need of change, make recommendations and implement change in the team, department or division: NQF 5 with 3 credits consisting of the following modules:

  • Module 1: Recognise areas in need of change
  • Module 2: Make recommendations for change
  • Module 3: Implement change

To successfully complete the programme, the following requirements must be met and delivered to deadline for each unit standard:

  • Submission of your Portfolio of Evidence
  • Accurately completed supporting documentation
  • Fully completed Learner Workbook
  • 100% attendance for all training days


You will be provided with 6 weeks to submit your Portfolio of Evidence once you have completed the 2 days of facilitated training for each unit standard. Your submissions will be assessed and moderated. If you are found competent, you will be issued with a Certificate of Competence and a Statement of Results from the Services Seta.

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Course Content

Welcome to Change Management
Welcome, and thank you for choosing Surgo Learning Academy where together, we ignite the potential within you.​ This module will prepare you for what to expect with your online facilitated course.

  • Orientation

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